TrustRadius Insights
PayPal Zettle has gained popularity among users as a highly effective solution for accepting credit and debit card payments. With the …
Overview
What is PayPal Zettle?
PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users…
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What is PayPal Zettle?
PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Square POS?
Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.
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Product Details
- About
- Tech Details
What is PayPal Zettle?
PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and inventory management features.
The pricing structure for payment processing is:
2.7% per US card swipe.
3.5% + $0.15 to key in cards.
2.9% + $0.30 to invoice.
1% for cross-border transfers.
The pricing structure for payment processing is:
2.7% per US card swipe.
3.5% + $0.15 to key in cards.
2.9% + $0.30 to invoice.
1% for cross-border transfers.
PayPal Zettle Video
The TrustRadius team goes over some of the best free POS software and services, which includes Paypal Zettle.
PayPal Zettle Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(53)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
PayPal Zettle has gained popularity among users as a highly effective solution for accepting credit and debit card payments. With the ability to transform mobile phones into point-of-sale systems without the need for additional hardware or lengthy banking processes, businesses have found it to be an invaluable tool. Instant payments facilitated by PayPal Zettle eliminate the need for bank transfers or checks, providing a seamless transaction experience for both businesses and customers. The fast and fluid PayPal Here hardware allows for quick and efficient transactions, saving time and avoiding the expense of a separate POS system. Integrating PayPal Zettle with eCommerce platforms like BigCommerce allows for easy inventory management across online and in-store sales. Solo business owners appreciate the simplicity of PayPal Zettle's Bluetooth card reader and user-friendly app, enabling them to accept payments during consultations and ultimately boosting sales. It is also widely used by businesses managing multiple online stores, accepting orders over the phone, and selling physical goods and information products in person at events. Nonprofit organizations have successfully utilized PayPal Here for accepting charitable contributions, processing credit card payments at fundraising events, and facilitating manual entry of orders or donations. Additionally, service businesses benefit from PayPal Here as it allows them to take customer credit card payments on-site, regardless of their location. Overall, PayPal Zettle has simplified credit card payment processing for small businesses, streamlined operations, reduced wait times, improved customer experiences, and ultimately increased purchases and customer satisfaction. With its versatile features and integration capabilities with eCommerce sites, PayPal Zettle proves to be a valuable tool across various industries.
Efficient hardware connection: Users have praised the seamless and efficient hardware connection of PayPal Zettle. Many reviewers have stated that their mobile devices and the PayPal Zettle application quickly recognize the hardware, saving them valuable time compared to other POS systems.
Instant transaction processing: The instant transaction processing feature of PayPal Zettle has been highly regarded by users. Numerous reviewers have mentioned that transactions can be carried out within a second simply by passing the NFC chip inside the system, providing a smooth and efficient payment experience.
Convenient transaction history management: Users appreciate the convenience of tracking and managing their transactions with PayPal Zettle. Several reviewers have pointed out that the transaction history is conveniently shown in their registered PayPal account, giving them an easy-to-access overview of their payment history.
Delayed Access to Funds: Some users have reported that payments received through the PayPal Here system are initially frozen for 48 hours, causing delays in accessing funds.
Limited Features and Integration: Several users have mentioned that the PayPal Here application lacks certain features and integration options with their PayPal accounts, which can be limiting for their business needs.
Lack of Inventory Control and Integration: Users have expressed dissatisfaction with the lack of built-in inventory control in the PayPal Zettle software. Additionally, some reviewers have noted that it does not integrate directly with popular platforms like WooCommerce, making it less convenient for managing their business operations.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
March 29, 2022
Use zettle for your business!
I use this product to complete the purchase of my products i have a coffe shop and zettle let us generate more purchases because other business lose clients because they don't accept card payement.
- It is really practical to move anywhere
- It has great connection in most places
- You don’t need a minimun amount of sales required to get the zettle like with the bank options
- The commission is not to high
- The commission can be less
- The design of the product is a little old
- The connection a very few times fail
- Flexibility
- Low cost
- Great plataform to see your incomes
- My roi grow significantly because many people use cards instead cash
- My team it feels great because they don’t have to say no to our clients when they ask if we offered this payment option
- We got our goals and grow them
It doesn't appear on the list but i used clip from mercadopago it is great but i trust more in paypal for their service and agility to solve issues. In clip i had a problem and it take weeks to solve it so i was a little disapointes for that and i decide to look for another options
March 24, 2022
Portable and Reliable
We use PayPal Zettle as a means to process credit card payments for our small newspaper. We tend to run through about two transactions per day. The combination of a card reader and an app makes it much easier and less stressful to be able to process payments. Some of our payments range from under $10 to over $1,000. Having one consolidated system that feeds into our existing PayPal account is crucial.
- Ease of Use
- Immediate Payment
- Good conflict resolution
- Use of the app
- Rates are relatively high
- Should automatically send chip reader
- Descriptions do not always show up in card statements
- Portability
- Ease of use
- Instant access to funds
- Allows me to process card payments anywhere-- in the office or on the road
- Rates are higher than competitors
- Good customer support makes errors less likely
Square has good software and is relatively easy to use. The Square payment screen is more advanced than the basic model that PayPal uses. However, PayPal was a service that I already used-- and the company made it easy to integrate it into our business. Convenience and ease of use were key.
We use PayPal Here in order to take customer credit card payments on site for our service business. PayPal Here is used across our whole organization. Since our business is not one that takes place in in office, we need to be able to take credit card payments wherever we are. This is where PayPal Here comes in handy.
- The user interface is very easy to use and intuitive.
- The free card reader is invaluable to businesses that choose not to invest in more expensive options. The cost for entry is not a roadblock to accepting payments.
- The PayPal here app is compatible with different operating systems, so it doesn't matter if you have an iPhone or an Android.
- While swiped payments are easy, manual entry of payment information often fails. This is a major roadblock when you are in the service industry because not everyone who is making payment is on site.
- In almost every instance of accepting a payment, we have to call in and reverify every piece of information about our business before we are successful.
- Whatever system they use to determine how high risk your business is can limit your usage if they get it wrong.
- Customer service is inconsistent at best. Sometimes issues are handled quickly and easily, other time you have to jump through hoops.
- One positive impact that PayPal here has had on our business is the ability to accept credit card payments which in itself increases our customer basis by 50%.
- When PayPal fails, we have to pay higher fees to other processors, although I don't have an exact dollar impact.
- When we struggle to take a payment using PayPal Here it makes our customers uneasy.
Compared to Square, PayPal Here is less much less reliable. I have never struggled to take a payment with Square whether I was swiping the card or manually entering the card information. I feel like our customers are more accustomed to seeing the Square card reader as well and that they trust it more. I initially chose PayPal here because I was familiar with using PayPal outside of business and because the fees were competitive.